Multi-Store Premium Retail Chain
The Operational Bottleneck
Physical store point-of-sale systems operated in isolation from digital funnels. In-store walk-ins received delayed SMS alerts, Shopify ran on a siloed backend, and customer repeat purchase frequency was completely lost across regional branches.
Operating Infrastructure Deployed
Verified Outcomes & Results
+22% in 90 Days
Repeat Loyalty Visits
-40% Reduction
Response Latency
100% Unified
Identity Resolution