Privacy Policy

1. Our Commitment to Your Privacy

Last Updated: October 22, 2025

At Inuio (“we,” “our,” or “us”), your privacy is fundamental to our relationship with you. This Privacy Policy explains how we collect, use, share, and protect information from users (“you” or “your”) of inuio.com and our platform services. We are dedicated to transparency, security, and compliance with all applicable Indian laws.

2. Information We Collect

We only collect personal information necessary to provide and improve our services. You may provide information when you:

• Visit our website
• Register for an account or subscribe to updates
• Use platform features or request support

Types of information collected:

• Name, company, and contact details
• Login information and preferences
• Payment details (if applicable)
• Communications and support tickets
• Device, browser, and usage data (e.g., IP address, pages visited)

All information is collected with your explicit consent and action.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our platform and services
• Personalize your experience
• Offer customer support and respond to your requests
• Enhance website performance and features
• Process payments securely
• Comply with Indian legal and regulatory obligations
• Send communications you have consented to—easy opt-out available

We also analyze aggregated, non-identifiable data to understand usage patterns and improve our services.

4. How We Protect Your Information

Your security is our responsibility. Inuio implements:

• Encryption for data storage and transmission
• Regular security audits and updates
• Role-based access control for authorized personnel only
• Proactive detection and rapid response to threats

We maintain strict safeguards to prevent unauthorized access, alteration, or disclosure of your personal data.

5. Sharing Your Information

• We never sell, trade, or rent your personal information.
• Non-personal, aggregated analytics may be shared to improve our services.
• In the case of a merger, acquisition, or legal requirement, your data remains protected by this policy and Indian law.
• Disclosure of personal data, if any, occurs only when required by Indian legal authorities.

6. Cookies and Tracking Technologies

Cookies help us make your experience better. Here’s how we use them:

• Essential Cookies: For secure login and core platform functionality.
• Preference Cookies: To save your settings.
• Analytics Cookies: To understand how visitors use our website.
• Marketing Cookies (if/when used): For relevant offers and communications.

Managing Your Cookies

• Adjust your browser settings to accept, block, or delete cookies.
• Use our cookie banner to set your choices the first time you visit.
• Note: Opting out of certain cookies may affect platform functionality.

Compliance Notice
All cookie and tracking activity is fully compliant with the Digital Personal Data Protection Act, 2023 and other Indian laws.

7. Links to Third-Party Websites

Our site may contain links to other websites. We are not responsible for the privacy practices or content of external sites. Please review their policies before using those sites.

8. International Data Transfers

If your data must be processed outside India for service delivery, we ensure compliance with Indian privacy regulations and uphold strong protection standards for your information.

9. Your Rights and Choices

You have the right to:

• Access your personal data
• Update or correct your information
• Request data deletion (subject to legal requirements)
• Limit specific types of data processing
• Withdraw consent for marketing

To exercise these rights, contact us using the information below. We act on all valid requests in line with Indian law.

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will post significant changes here and notify you via email or platform banner. Please check this policy regularly to stay informed.

11. Acceptance

By using our website and services, you agree to this Privacy Policy. If you do not agree, please discontinue use. Continued use after updates means you accept the policy changes.